Rob H Posted October 2, 2021 Share Posted October 2, 2021 I have been having crashing in Publisher, version 1.10.1.1142, these three all from last couple of hours. The program opens and runs but while editing a document it will crash suddenly. Typically I am moving cursor with arrow keys to a point I want to edit and program suddenly shuts down. Hardware acceleration is not on. Running Windows 10 Home, Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz, Display is Intel(R) UHD Graphics 630 96f3b863-125a-43a4-91e6-25e75ff18c4b.dmp77afc91a-479f-4e33-b48c-af51c6947336.dmpaa9e81d5-1a7b-4951-abe6-cb7a96d68e10.dmp Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted October 4, 2021 Staff Share Posted October 4, 2021 Hi @Rob H Next time you report a crash, please create a new thread as we like to keep them separate. Is this crash you have document specific? Does it happen if you follow the same step on a new doc? All 3 crashes you've attached are in ntdll.dll which is a Microsoft DLL. Have you gor your windows up to date? Quote Link to comment Share on other sites More sharing options...
Rob H Posted October 7, 2021 Author Share Posted October 7, 2021 Thanks for response and will do next time. Yes Windows 10 is up to date This also happens in another file, one which did not have this issue in an earlier version of Affinity Publisher, same issue of program freezing then crashing while moving cursor. 09381272-a9a4-48d5-8b6a-96e5a9b8c529.dmp Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted October 8, 2021 Staff Share Posted October 8, 2021 Im afraid it's still the same as the others. I know it's a long shot, but can you try and create a new user account on your PC and see if you can replicate it on that new user? Quote Link to comment Share on other sites More sharing options...
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