gavdpol Posted June 12, 2021 Posted June 12, 2021 I have this software for a couple of months now and stopped trying but found time to have a look at these posts. I haven't used it because I was trying to open already existing Illustrator files (C6). Not very difficult images but still not able to open. So I thought maybe that's the problem. But today starting up, trying to open a new document I experience the same thing. It shuts down. Also opened a recent designed logo from illustrator. I can see it, open it and then after a few sec it shuts down again. Please help, attached dmp. files. Kind regards, Art Edit: I work on Windows 10.0,19042 0fc4e8a8-fbff-4a4a-9c9d-1808838fa0f1.dmp 39facd36-4f9a-41fe-aa1d-c4b8d5a7cb37.dmp Quote
Staff stokerg Posted June 12, 2021 Staff Posted June 12, 2021 Hi @gavdpoland Welcome to the Forums, I've split your post into a new thread, as the one you'd replied to here is about an issue with MacOS and not Windows. I'll request your crash files get looked at and will report back when i've had a reply Quote
gavdpol Posted June 16, 2021 Author Posted June 16, 2021 (edited) thanks! Stokerg. Just as an addition to the issue. When I don't do anything, it doesnt crash. It's just openend. As soon as I start a new project it crashes. Edited June 16, 2021 by gavdpol Quote
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