Jump to content

Recommended Posts

Posted

I have this software for a couple of months now and stopped trying but found time to have a look at these posts.
I haven't used it because I was trying to open already existing Illustrator files (C6). Not very difficult images but still not able to open. So I thought maybe that's the problem. But today starting up, trying to open a new document I experience the same thing. It shuts down.

Also opened a recent designed logo from illustrator. I can see it, open it and then after a few sec it shuts down again.

Please help, attached dmp. files.
Kind regards, Art

Edit: I work on Windows 10.0,19042

0fc4e8a8-fbff-4a4a-9c9d-1808838fa0f1.dmp 39facd36-4f9a-41fe-aa1d-c4b8d5a7cb37.dmp

  • Staff
Posted

Hi @gavdpoland Welcome to the Forums,

I've split your post into a new thread, as the one you'd replied to here is about an issue with MacOS and not Windows.

I'll request your crash files get looked at and will report back when i've had a reply :) 

Posted (edited)

thanks! Stokerg. Just as an addition to the issue. When I don't do anything, it doesnt crash. It's just openend. As soon as I start a new project it crashes. 

 

Edited by gavdpol

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.