JennySwart Posted May 28, 2021 Share Posted May 28, 2021 Hello, From the Affinity Store, I purchased and downloaded Designer (macOS) v1.9.3, Publisher (macOS) v1.9.3, and Photo (macOS) v1.9.3. I have a MacBook Pro with Big Sur v11.4. I was able to register Photo from the welcome page link, however with both Designer and Publisher, I lost internet connection. When connection was re-established, the registration page had timed out. I pressed the back button however the registration button was no longer on the welcome page. Is there another way to register my products? Thanks for your help. Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted May 28, 2021 Share Posted May 28, 2021 @JennySwart Welcome to the Affinity forums. I'm not a Mac user but I think if you simply restart Designer and Publisher the registration screen should reappear. Alternatively, have you tried clicking on Help>My account? Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
JennySwart Posted May 28, 2021 Author Share Posted May 28, 2021 Hi Jeff, I'm a first time user... does it show? I restarted and went to preferences>My Account. Thanks for your guidance, I'm all registered now. emmrecs01 1 Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted May 28, 2021 Share Posted May 28, 2021 @JennySwart Great to hear and thanks for the feedback. BTW, all of us were "first time users" at one time! Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
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