KAT6720 Posted April 5, 2021 Share Posted April 5, 2021 I have just installed Affinity Photo and Designer. Affinity program opens quickly and smoothly, however the program goes into "Not Responding" or crashes when trying to open anything a photo or designer item (or the provided samples). I have tried a reinstall, also going to the AppData and renaming the original folder (roaming/affinity/photo/1.0) no luck. Version 1.9.2.1035 Photo Window Pro 64 version 20H2 Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz 2.11 GHz 16 Geg RAM Lenovo X1 Yoga Thinkpad with Pen I am a new user and plan to move to this product and would like to take advantage of the trial before pulling the trigger. The Affinity Design product appears to run fine but I have only used it a few times. Can someone offer support? Quote Link to comment Share on other sites More sharing options...
carl123 Posted April 5, 2021 Share Posted April 5, 2021 The first thing to do is go to... Edit > Preferences > Performance and switch off Hardware Acceleration (if enabled) it is causing a few weird problems for some computer configurations Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
KAT6720 Posted April 5, 2021 Author Share Posted April 5, 2021 This appears to have work have worked. Time for some learning and tutorials. Quote Link to comment Share on other sites More sharing options...
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