ericgaskell1957 Posted April 3, 2021 Share Posted April 3, 2021 I've been using all three Affinity programs for a while but recently they just won't open. Sometimes after trying and then quitting them several times they may. Sometimes if I shut down and restart they may open. But generally speaking at the time of writing none of them open, none. I don't even get an initial loading screen. When I check how the are loading they all come up as "Application not responding". When right clicking the app on the dash it shows "application not responding" then trying to open from the finder i get "The application XXXXXXXX is not open anymore". I never get to a point of a crash report so can't send you anything. The designer and photo are both version 1.9.2 publisher is 1.8.6. I am running a mac mini (late 2012) Catalina 10.15.7. It is very annoying as I am in the middle of work but can't access anything! Quote Link to comment Share on other sites More sharing options...
Lisbeth Posted April 6, 2021 Share Posted April 6, 2021 I'm having the same trouble. Affinity V1.9.0 on iMac, also circa 2012, running Mojave. App 'not responding'. Is there an option to uninstall and reinstall? A little help here Affinity please! Quote Link to comment Share on other sites More sharing options...
jbiddle Posted April 19, 2021 Share Posted April 19, 2021 Can we get some sort of resolution on this? I'm regretting my purchase since I can't even open the application. I purchased Publisher. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 15, 2021 Staff Share Posted September 15, 2021 Hi @ericgaskell1957, @Lisbeth & @jbiddle, Welcome to the Affinity Forums Our sincerest apologies for the delayed responses here, we're working to clear a backlog of tickets that occurred during the release of 1.9.2 & 1.9.3 whilst working from home, so many thanks for your patience and understanding. I believe our developers have resolved these reported issues in a more recent update of Affinity - can you please confirm for me if these issues have been resolved for you, or if you require further technical support? Many thanks in advance! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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