NatalieT Posted March 29, 2021 Share Posted March 29, 2021 (edited) After i have done the newest update 1.9.1, i now have a problem opening any kind of document. The Programm crashes after i open a new doc, an already existing one, a picture. i have done the repair of the update, still doesnt function, i already have done all driver updates, i reset all brushes ect. I just dont know what to do! Any ideas? Edited March 29, 2021 by NatalieT Quote Link to comment Share on other sites More sharing options...
carl123 Posted March 30, 2021 Share Posted March 30, 2021 If you are on Windows, then Hardware Acceleration introduced in 1.9.1 has proved problematic for some users So as a starting point please go to... Edit > Preferences > Performance and untick that option and try again If it still crashes let us know Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
NatalieT Posted April 26, 2021 Author Share Posted April 26, 2021 yes i work on win10 I have no option to untick in performance, because it already is unticked.. i have the same problem with affinity photo. i also did clean everything you could with lauching and pressing Ctrl at the same time.. Problem remans exactly the same after newly updated to 1.9.2 Quote Link to comment Share on other sites More sharing options...
carl123 Posted April 26, 2021 Share Posted April 26, 2021 OK, go into the same screen Edit > Preferences > Performance and change the Renderer: setting to Warp and retest NatalieT 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
NatalieT Posted April 26, 2021 Author Share Posted April 26, 2021 (edited) that was it :0 thank u very much is it my grafic card? it is at least 7 years old.. but either way, it helped! have a good one 😄 Edited April 26, 2021 by NatalieT Quote Link to comment Share on other sites More sharing options...
carl123 Posted April 27, 2021 Share Posted April 27, 2021 10 hours ago, NatalieT said: is it my grafic card? it is at least 7 years old.. It could be but more likely that your graphics card is using an out of date driver You could search for a later driver and install that to see if it works or just leave it set to Warp Technically Warp is slower than using a graphics card but if your usage of the program's functions is minimal you may not notice any speed issues Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
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