Ben Crow Posted March 20, 2021 Share Posted March 20, 2021 On recent update to Photo 1.91 my PC goes to blue screen. Have tried to resolve with latest Beta and by roll-back to 1.8, without improvement. From blue screen - Stop Code: APC INDEX MISMATCH. What failed: win32kfull.sys. Printing via all other apps unaffected. The multiple printers associated with this machine do play nicely with other PCs (those not yet updated to 1.8 still play nicely!) Any suggestions please? Thanks - Ben Quote Link to comment Share on other sites More sharing options...
Umiama Posted March 20, 2021 Share Posted March 20, 2021 Try installing KB5001649 Quote Link to comment Share on other sites More sharing options...
Ben Crow Posted March 20, 2021 Author Share Posted March 20, 2021 Thank you Umiama. Will do. Quote Link to comment Share on other sites More sharing options...
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