FETTESfrettchen Posted March 13, 2021 Share Posted March 13, 2021 since two days i cant open my affinity dokuments or create new ones! What can I do? I installed affinity designer new, but it didn´t help. Quote Link to comment Share on other sites More sharing options...
Ron P. Posted March 13, 2021 Share Posted March 13, 2021 Welcome to the forums @FETTESfrettchen, What OS, Mac or Windows? What Graphics Card are you using? Since there's been problems with the new Hardware Acceleration, OpenCL Compute, I'm guessing it may be your problem. Go to Preferences>Performance, then down at the bottom there's a box beside the Hardware Acceleration Option. It's enabled (checked) by default. Uncheck it. Restart Designer, see if that corrected your problems. Without knowing what OS you're using, I'm not sure on which forum to refer you to download a Beta version. They have fixed some of the Hardware Acceleration issues in the Beta version. The Beta versions can run alongside the retail versions, so you do not need to uninstall it. Here's where you can find the Beta Forums. Select the appropriate one. https://forum.affinity.serif.com/index.php?/forum/60-affinity-designer-beta-forums/ FETTESfrettchen 1 Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
FETTESfrettchen Posted March 13, 2021 Author Share Posted March 13, 2021 Thanks for your answer. I am using windows 10 Pro. my hardware is a thinkpad W520, with intel i7-2860QM CPU, 16GB RAM and Intel HD Graphics 3000 and Nvidia Quadro 1000M. i can´t enable Hardware Acceleration but i fixed the Problem - i changed the renderer GPU to Microsoft Basic Render Driver - since that it is working. Quote Link to comment Share on other sites More sharing options...
Ron P. Posted March 13, 2021 Share Posted March 13, 2021 Your welcome. Glad that you got it working. Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
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