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Happening quite frequently after 1.9 update, I just upgraded my laptop with m.2 ssd to enhance performance but I think it doesn't matter because what matters is GPU for this case, OpenCL compute acceleration enabled, renderer set to my GPU. Here my current laptop specs,

Asus GL553VD, Windows 10 Pro 64 bit

Intel core i7-7700HQ 2.80GHz

Nvidia GeForce GTX 1050

32 Gb RAM DDR4, Uncore Freq 3490 MHz, DRAM Freq 1197 MHz

1 Tb HDD

1 Tb SSD NVME M.2 Sabrent Rocket 4 PCIe

 

most of my assets are 72dpi resolution.

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  • 2 months later...

Hi @Hachi Baihaqi,

Our sincerest apologies for the delayed response here, we're currently working through a backlog of tickets, so many thanks for your patience and understanding.

Our latest update implemented OpenCL Hardware Acceleration to Windows, which utilises your Graphics Card to help render the Affinity document.
A few users are experiencing issues with this enabled, the number one cause of which is outdated Graphics Card drivers. Please visit the manufactures link below to download the latest driver available -

- Intel: https://www.intel.com/content/www/us/en/support/detect.html
- Nvidia: https://www.geforce.com/drivers
- AMD: https://www.amd.com/en/support/kb/faq/gpu-driver-autodetect

Note: you may need to go direct to your PC manufactures website for the driver, if you see a warning regarding 'OEM drivers' when trying to install one from the above sites.

Once downloaded and installed, please restart your computer and then launch the Affinity app again. This should hopefully reduce the number of delays you're seeing in the app.

I hope this helps :)

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