Designer 1.9.1 Printing bug continues

[American in Paris]

I had this problem with 1.9, but refrained from reporting it, since there were many who were reporting bugs with printing. I just installed 1.9.1 and the issue is still present.

 

When I attempt to print and choose FILE, PRINT, the program crashes. Every time. Both Designer and Photo.

 

My specs:

OS: Mac: 11.2.1 (Big Sur)

Hardware: MacBook Pro (Retina, 15-inch, Mid 2014), 16 GB 1600 MHz DDR3

Printer: HP Office Pro 7740 Series (drivers are up to date)

 

This did not happen in 1.8.x

 

 

[Sean P]

Hi American in Paris,

Can you open up TextEdit for me and bring up the Print dialog and attach a screenshot of it. Do you have Presets selected by default or 'Last Used Preset'? If so can you switch to 'Default Settings' and then click 'Print' (you don't have to acutally print the contents), but just click 'Print' for it to accept the dialog's settings.

If you then open up Designer, are you then able to print?
 

[American in Paris]

I re-re-re installed the printer driver and it works. Please ignore this. I apologize, but have done this 3x times. 

[Sean P]

Just now, American in Paris said:

I re-re-re installed the printer driver and it works. Please ignore this. I apologize, but have done this 3x times. 

We are aware of a crash that can occur if you've saved a Preset (hence my questions above) that contains an Artboard range if you're printing from a document that doesn't contain the same artboard name, so I was curious if it was this you were bumping into.