Kalides Posted February 14, 2021 Posted February 14, 2021 i have photo, and designer, from windows store, and they updated to 1.9.0 with no problem, but i have a license for publisher, directly from Serif. when i try to update it i get "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." i have run fsc/scannow DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth and uninstalled all the c++ versions, and reinstalled, but still get the same error. any ideas folks? thanks Quote
v_kyr Posted February 14, 2021 Posted February 14, 2021 See here: Side-by-side error Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
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