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installing latest version, error


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i have photo, and designer, from windows store, and they updated to 1.9.0 with no problem, but i have a license for publisher, directly from Serif.  when i try to update it i get

 "The application has failed to start because its side-by-side configuration is incorrect.  Please see the application event log or use the command-line sxstrace.exe tool for more detail." i have run

fsc/scannow

 

DISM.exe /Online /Cleanup-image /Scanhealth

 DISM.exe /Online /Cleanup-image /Restorehealth

and uninstalled all the c++ versions, and reinstalled, but still get the same error.  any ideas folks?

thanks

 

 

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