RRR_123 Posted January 26, 2021 Posted January 26, 2021 I have downloaded Affinity Designer trail version for Windows and I can't create new document nor open ai or other file. Each time Affinity Designer exits without any error. Quote
Dan C Posted January 28, 2021 Posted January 28, 2021 Hi @RRR_123, Welcome to the forums and I'm very sorry to hear you're having trouble! If your app is crashing when opening/creating a file then this usually means your GPU drivers are out of date. Please visit the manufactures website to download the latest available drivers, during installation we recommend selecting 'Clean Install' if offered, as this will remove any old drivers from your system. Once installed, please restart your PC and then try creating a new document/opening a document in Affinity once again - does this now open without crashing for you? RRR_123 1 Quote
RRR_123 Posted January 30, 2021 Author Posted January 30, 2021 Thank you, your suggestion was helpful. I've tried to open Affinity Designer using additional GPU (not integrated) and now, after switch to integrated Intel GPU everything works fine. Dan C 1 Quote
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