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help everything on the color wheel is black. Ive tried changing the document settings. i have the document set to rgb16 and rgb. i have uninstalled and reinstalled. i have restarted my computer. I have gone into preferences and made changes and nothing seems to work. Ive looked all over google and it doesnt look like anyone has my issue.

Screenshot_2020-12-17_140718.png

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Hi @Zachary Erb,

Sorry to see you're having trouble!

I've seen a very similar report as this previously, where the resolution was to change the ICC profile in use by Windows to the default sRGB profile, as seen in the below thread - 

Can you please try the steps in the FAQ linked in the above post for me, and let me know if this helps? :)

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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