GrantCee Posted November 29, 2020 Share Posted November 29, 2020 This is a problem I've experienced occasionally over various versions of AP. It's random, but today it happened three times. Not sure what's causing it, and I can't seem to pinpoint — let alone solve — the issue. My workflow is to use TIFF files saved from my RAW developer of choice, DxO Photolab 4. I open those TIFFs in AP, add a number of layers, then re-save it as a TIFF by pressing "Cmd-S"; on the first save, it presents me with the option of "save with Affinity Layers", which I always choose. After that initial save, as I'm working I save periodically by pressing Cmd-S. Here's the problem: on occasion, AP will save that file and collapse the layers into the background pixel layer. When this happens, the file size shrinks from, say, 250mb (or more) down to 80mb (or less). The problem is that it doesn't necessarily include all the layers, leaving me with a file that often doesn't reflect some of the time-consuming edits I've done. I've been trying to diagnose the problem by deliberately triggering the behavior, but as yet haven't been able to. I'm not opening the TIFF in any other application other than AP, at least until I'm finished with it. The collapse always happens when I've used AP exclusively to open and save the file. Running 10.14.6 on an iMac; AP version is 1.8.4, but this has been happening over all versions in the last year. (I'd rather not save as a native AP file, because my DAM solution (digikam), along with some other apps, doesn't recognize Affinity files. It would also require a convoluted save process and increase the amount of space to keep both the TIFF and the AP file. This is an internal AP problem, not one of an interface with any other app.) Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted November 29, 2020 Staff Share Posted November 29, 2020 Hi GrantCee, Unfortunately without a recipe to recreate this it will be hard for me to diagnose this issue. If possible could you provide a screen recording that shows this issue? Thanks Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
GrantCee Posted November 29, 2020 Author Share Posted November 29, 2020 Screen recording?? There's nothing to see; the next time the file is opened, the layers have disappeared. If I happen to look at the file size before opening, I can see that the file is 1/4 or 1/5 of the expected size. Quote Link to comment Share on other sites More sharing options...
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