Affinity Photo Crashing and Not Responding Affinity photo 1.8.5.703

[Rangarajan.R]

following is my crash report, after update to a newer version of Affinity photo 1.8.5.703

[1022/221919.349:ERROR:filesystem_win.cc(129)] GetFileAttributes C:\Users\Rangarajan\AppData\Local\Microsoft\Edge\User Data\Crashpad\attachments\a04d7d87-28f3-4ec5-8549-5846fef0a2c4: The system cannot find the path specified. (0x3)

 

regards

Rangarajan.R
 

 

[Callum]

Hi Rangarajan.R,

Welcome to the forums

Are you able to replicate this crash? If so please could you provide the rough steps you have to take in order for the app to crash or better yet provide a screen recording of the crash?
Could you also please tell me which version of Windows you are using?

Thanks

C

[Ancaroliveira]

Hello there. Unfortunetly, the app doesn't respond after open - it appears "Affinity Photo Not Responding" message, only this.

I close the app and restart the Mac and everything still the same.

This is happening since last monday, 26/10.

[Callum]

Please could you try starting the app with the CTRL key held down and when the reset menu appears hit select all and then clear?

Thanks

C