csdliu Posted September 12, 2020 Share Posted September 12, 2020 When I activate text styles on the left toolbar and create a new document, the program freezes. os:windows 2004 cpu:i7-8750h gpu:Nvidia-2070MAX-Q Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 12, 2020 Staff Share Posted September 12, 2020 Hi @csdliu, Welcome to the forums Unfortunately I can't replicate this issue here, so it many be a system specific freeze. Can you please try resetting your app back to it's default settings and let me know if this helps stop the freezing? You can reset your app back to its default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, click Select All and then Clear. The app will now open. Be aware that resetting your app back to its default settings will lose any custom settings such as keyboard shortcuts and brushes etc. To backup such settings before resetting the app, please watch our Affinity: Exporting User Settings and Keyboard Shortcuts video. - https://player.vimeo.com/video/189596577/ Many thanks in advance! Quote Link to comment Share on other sites More sharing options...
csdliu Posted September 13, 2020 Author Share Posted September 13, 2020 (I am not good at English, so I am using a translation tool to write this sentence.) I still freeze after resetting. When the application freezes, the memory occupied by the application will keep increasing It seems to be the same problem with this: Quote Link to comment Share on other sites More sharing options...
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