Garbled Images When Printing From Affinity Publisher

[Glen W]

I'm using version 1.84 of Affinity Publisher and printing to an HP LaserJet Pro M402n printer. Images that I create from Affinity Photo and link to documents in Affinity Publisher sometimes print garbled. (See attachment.)

I've tried printing using linked jpegs, tiffs and native Affinity Photo images without success. The only solution that I've found is to save the Affinity Publisher document as a PDF file and then print from that.

Is this a bug?

Has anyone else experienced this?

Garbled_Image.afphoto

[Dan C]

Hi @Glen W,

Welcome to the the forums

I've downloaded and opening your .afphoto file here and it appears as follows -

I'd just like to check, is this what you're expecting to see here, or does this match the 'garbled' output you're seeing when printing?

Many thanks in advance!

[Glen W]

Hi Dan, that is the garbled image. Some of the image does print, but the majority of it prints incorrectly as different grey scale rectangles. 

[Dan C]

Thanks for confirming that Glen, this appears to be corrupted Pixel data and unfortunately the layer cannot be recovered. From what source was this layer added into Affinity Photo please?

[Glen W]

I think I found the answer to my printing problem. I updated my print driver and so far, everything is printing as expected.