jwessler Posted May 13, 2020 Posted May 13, 2020 Greetings forum! I've got Affinity Photo and I'm trying to open a template from a print shop. It's a .jpg with guides. The guides show up in Photoshop but not in Affinity Photo. My photoshop crashes immediately after use so I can't use it (plus I'm full Affinity now!). Photo can read guides in a .psd just fine but the .jpg seems to be giving it troubles. Any recommendations? I attached the .jpg file here so you can see what's going on. Thanks!! Jacob Quote
Old Bruce Posted May 13, 2020 Posted May 13, 2020 Hello and welcome to the forums @jwessler Seeing as this is your first post you cannot attach files, comment on a few topics and wait a day or two then try again. In the meantime to test my theory that JPEGs do not support guide I ran a test. I just exported a Photo document I have as a .jpeg then opened it and added guides then saved it. Upon opening the .jpeg there were no guides. So this may be a file that Photoshop did (for your print shop) Try and open it in another viewer and see if the guides are there. Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
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