Basavaraj Posted May 10, 2020 Posted May 10, 2020 Hello Team, Unable to install photo and designer getting the error. Required system and supporting drivers available in system. DirectX 11 available in system ... error was DirectX not found ... Please help at the earliest .. Thanks & Regards, Basavaraj Bademi Quote
walt.farrell Posted May 10, 2020 Posted May 10, 2020 Welcome to the Serif Affinity forums. It sounds like you're trying to install on Windows, but what version? If you press the Windows key and R, then type "winver" (without the quotes) into the box, and press OK, you'll get a report that would be useful. Just get a screenshot (Alt+PrtScr) and post that so we can see. There are various hints about installation problems on Windows in this FAQ article, but I'm not sure it covers your situation: Still, it gives instructions for finding the setup logs, and seeing them might help. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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