LWO Photography Posted May 7, 2020 Posted May 7, 2020 I purchased Affinity last night, and this morning I am trying to install the software. Key word is trying... It never makes it past this stage (see attached image). I have tried to re-download the software and I have rebooted the computer with the same outcome. I am running 64bit Windows 7 SP1 with 16gb of RAM. Please help me get this software installed. The FAQ says that Windows 7 is supported. Quote
walt.farrell Posted May 7, 2020 Posted May 7, 2020 Welcome to the Serif Affinity forums. Possibly one of the suggestions in this FAQ article will help: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
LWO Photography Posted May 7, 2020 Author Posted May 7, 2020 33 minutes ago, walt.farrell said: Welcome to the Serif Affinity forums. Possibly one of the suggestions in this FAQ article will help: Thanks for your help. Updating the .NET framework to the latest version seems to have fixed the problem. Quote
walt.farrell Posted May 7, 2020 Posted May 7, 2020 2 hours ago, LWO Photography said: Thanks for your help. Updating the .NET framework to the latest version seems to have fixed the problem. You're welcome, and thanks for letting us know what was needed. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
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