yuta-m Posted May 4, 2020 Posted May 4, 2020 I tried installing affinity designer, affinity-designer-1.8.3.exe, on my laptop for the first time. But always error message is shown. it's saied "セットアップに失敗しました( failed to setup)". I tried install both folder Program files and Program files (x86), also tried restart. please let me know how to install... Quote
yuta-m Posted May 4, 2020 Author Posted May 4, 2020 tried clean boot mode too, but the same result... I already installed affinity photo, and tried to version up, but also shown "failed setup" message... Quote
walt.farrell Posted May 4, 2020 Posted May 4, 2020 Welcome to the Serif Affinity forums. The suggestions in the FAQ article https://affin.co/WinSetupFailed should help. If they don't, please let us see the setup logs. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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