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Posted

Hallo,

I bought Affinty Desighner and after updating I couldn't install the software again. There comes a message " error with istallation" .

The Trial Versions of Affinity Photo could be installed.

Thanks for help

 

Ronald

Posted

Welcome to the Serif Affinity forums, @Ron_62.

Sorry to hear you're having a problem, but I think your scenario is a bit unclear. First, what OS do you use, and where did you purchase the program?

Next, you say you bought Designer, and "after updating" you "couldn't install it again".

What do you mean by "after updating"? What did you update? And why were you trying to install it again?

I'm not familiar with the message "error with installation." Can you provide a screenshot of that?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
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