GrouchyInSeattle Posted April 16, 2020 Posted April 16, 2020 Every time I update the AffDes software (done immediately), the install fails after getting all the way through the process. So far, the work-around is to uninstall AffDes, restart my computer (MS Surface), and then go back to download the newest version. This is unwieldy, annoying, and slowing me down. Please address, especially since you update so regularly. Quote
Staff stokerg Posted April 21, 2020 Staff Posted April 21, 2020 Hi GrouchyInSeattle and Welcome to the Forums, Could you check this location for me: %appdata%AffinitySetup There should be a few folders in there with some dates on. If you can find a date where the install failed and reply here with that log file, i'll be happy to see what caused the issue. Also if the next update we release fails to install, then it's worth checking this FAQ:https://forum.affinity.serif.com/index.php?/topic/98922-faq-installer-errors-setup-failed-installer-windows-ui-issues/&tab=comments#comment-541684 We normally find a restart of the PC resolves most setup issues. Quote
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