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Posted

hello affinity team ,

few days ago , i purchased a copy of affinity photo 1.8.3 for window 10 os from affinity website.

i install it  on my computer but after installation (in whole installation process) ,there was appear no license key window. before its i was using my friend's copy with license key. but now  i want to use my own copy of AP but i can't register with my license key due to absence of license key window. i think it is taking old key (license).  i cannot format my windows os due to some important work. so i want to some help for manually activation with license key of software. thanks to advance.

Posted

Welcome to the Serif Affinity forums.

This might work for you. If it doesn't work exactly as I described please let us know and we can suggest something else :)

Press the Windows key and R, which should get you a dialog box to run a command.

In the box, type or paste C:\ProgramData\Affinity\Photo\1.0

Then press OK. You should get a File Explorer window, and with luck you'll have a license.xml file. Rename it to something else, then restart Photo. That should let you provide the proper information.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
8 minutes ago, walt.farrell said:

Welcome to the Serif Affinity forums.

This might work for you. If it doesn't work exactly as I described please let us know and we can suggest something else :)

Press the Windows key and R, which should get you a dialog box to run a command.

In the box, type or paste C:\ProgramData\Affinity\Photo\1.0

Then press OK. You should get a File Explorer window, and with luck you'll have a license.xml file. Rename it to something else, then restart Photo. That should let you provide the proper information.

@walt.farrell thanks to quick reply , it is working now 😀

 

Posted

Great. Thanks for confirming that it works.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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