marsilea Posted March 18, 2020 Posted March 18, 2020 Every time i try to export or save a file, Publisher crashes. Even if I try to open a file from inside the software, it also crashes. It seems like when I need to access my files on my drive, the software just closes. Anyone else have this problem? Quote
Staff Lee D Posted March 18, 2020 Staff Posted March 18, 2020 Which OS are you using? If you double click a file without having the app open first, does it open or crash? Are the files you're opening stored on an external drive, USB Stick, NAS or locally? Can you retrieve a crash report for us to check, see this FAQ on how. Quote
marsilea Posted March 18, 2020 Author Posted March 18, 2020 I'm on Windows 10 Pro. I don't even get to click on a file (see screen shot). Files are stored locally. I'm going to get the crash report...but for some reason, I can't find the app?? Not sure what my problem is. I can open it, but I can't find it on my computer...? Quote
marsilea Posted March 18, 2020 Author Posted March 18, 2020 I cannot find a crash report. Sorry. Quote
marsilea Posted March 18, 2020 Author Posted March 18, 2020 Oh, and if I click on an existing file, yes, I can open it without crashing. It only happens if I need to save or export a file from inside the software. I only starting having this problem from this last weekend. Last week it was working fine...? Quote
marsilea Posted March 20, 2020 Author Posted March 20, 2020 Can someone help me with this? I'm basically out of work until I can fix this. Otherwise, I need to find another solution... Quote
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