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Hi there.  I bought affinity designer from the microsoft store, but I didn't get sent a product key.  I want to use it on another laptop (also on windows), but it's asking me to pay again.  Have tried using my order number as a key, but it doesn't work.  Have been through my purchase info on the store and through my email and can't find anything.  Please can you help.  Screenshot below of my confirmation of purchase email.  thanks!  Gudrun


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Hi @GudrunC,

Welcome to the Affinity forum.

If your Affinity app purchase was made through the Microsoft Store it is tied to you Microsoft Store account/ID, and will also not require a Product Key.

If you need to install it again, run the Microsoft Store, ensuring that you are signed in with the same account/credentials that you used to complete the purchase, and the button which usually says "Buy" should instead say "Install", click on it to begin the installation of the program.

Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.

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