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Posted

Hi Everyone!, I posted on here awhile ago about sublimation issues, I finally got the problems solved BUT, since the new update, all of my colors are way off, very blue looking and flesh colors are awful....does anyone know what changed to make my ICC look so terrible, is there a setting I need to switch? I am using Epson Workforce 7100 series printer and Printer Jack Ink. TYIA!

Posted

A few more details might help, @Tammy A.

"The new update" is a bit vague. Please let us know exactly what release you're using, and which application you're running. Also, what OS do you use?

Also, is this happening with new documents, or does it happen if you reprint an older document?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

Sorry, after I tried 3 hours worth of ICC profiles, I finally found one that worked. It was happening with all my documents, using Windows 10, the update was 1.8.0, all of my photos looked bluish, greens were muted and brown/flesh tones were just a hot mess, very orange and way off. Thank you!

Posted

You're welcome. In case it affects anyone else what finally resolved your problem, Tammy?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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