rfcarty Posted January 27, 2020 Posted January 27, 2020 Install timed out (or at least after 90 minutes I assumed it did). Now the setup will not continue, cannot uninstall anything because its not installed, cannot re-install because it just says it failed. Trying to install the trial. Would love to purchase but not without a test run. Ray FirstTime_Setup.log FirstTime_SetupUI.log SecondTime_Setup.log SecondTime_SetupUI.log Quote
Staff DWright Posted January 28, 2020 Staff Posted January 28, 2020 Hi @rfcarty, Welcome to the forum Can y please try the below suggestions. They should hopefully allow you to install Designer without any further issues: Restart your machine and try the installation again Right click the .exe file and select ‘Run as Administrator’ Make sure your machine isn't in the middle of installing updates - this can lock files needed to install our app/update Make sure your machine is fully updated by checking for any available updates If you’re using an app, such as ImDisk, to modify where your TEMP directory is stored, please disable this and use the default Windows TEMP directory. Quote
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