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Posted

I have followed the instructions for installing Affinity Designer on my iMac but each time I try to run the application the affinity-designer-1.7.3.dmg opens up and reinstalls the application.  I did the install two ways, by double clicking on the dmg file from my download folder and by dragging the icon into my application folder.  It is the same result, as soon as I try to launch the application it goes back to the beginning of the process.  Can you please help me with this problem?

Posted

Hi Pam Sizemore,

Welcome to the forums :)

The install process has recently been covered by my colleague MEB, could you please check the following post and ensure you're following this workflow exactly?

Please do let me know if this helps!

Posted

I followed your instructions and received this message when trying to eject Affinity Designer  (see attachment).  Do I need to delete the original "Affinity Designer" before reinstalling?Thanks, Pam

Screen Shot 2019-12-06 at 6.42.56 AM.png

Posted

This usually means you still have the application open, please make sure all versions of Affinity are closed before ejecting - I also recommend uninstalling the original version as to not cause confusion between versions :)

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