Pam Sizemore Posted December 5, 2019 Posted December 5, 2019 I have followed the instructions for installing Affinity Designer on my iMac but each time I try to run the application the affinity-designer-1.7.3.dmg opens up and reinstalls the application. I did the install two ways, by double clicking on the dmg file from my download folder and by dragging the icon into my application folder. It is the same result, as soon as I try to launch the application it goes back to the beginning of the process. Can you please help me with this problem? Quote
Dan C Posted December 6, 2019 Posted December 6, 2019 Hi Pam Sizemore, Welcome to the forums The install process has recently been covered by my colleague MEB, could you please check the following post and ensure you're following this workflow exactly? Please do let me know if this helps! Quote
Pam Sizemore Posted December 6, 2019 Author Posted December 6, 2019 I followed your instructions and received this message when trying to eject Affinity Designer (see attachment). Do I need to delete the original "Affinity Designer" before reinstalling?Thanks, Pam Quote
Dan C Posted December 6, 2019 Posted December 6, 2019 This usually means you still have the application open, please make sure all versions of Affinity are closed before ejecting - I also recommend uninstalling the original version as to not cause confusion between versions Quote
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