Affinity Photo Access to Image Files not working in Catalina

[BernhardS]

Hi, on MacOS Catalina, the command "Place" does not work - all image files such as .jpg, .png etc. are greyed out in the menu. Affinity Photo has access to open files such as .ai, .afphoto. On System Preferences/Security & Privacy/Privacy, Affinity Photo is given Access to Files and folders in the Documents Folder. 

[Callum]

Hi BernhardS,

Welcome to the forums

This sounds like an odd issue! I'm not getting this behaviour here, please could you try opening the app with the CTRL key held down and when the reset menu appears click Select All then Clear to see if this solves your issue?

Thanks

C

[BernhardS]

Thanks for the tip. Unfortunately it doesn't work. I was asked to authorise access - chose authorise global, selected the documents folder, and chose authorize. It still has all image files greyed out when I choose the place command. 

[Callum]

Please could you restart your Mac and see if this issue persists? if this doesn't work please could you try reinstalling Affinity.

C

[BernhardS]

I've reinstalled Affinity (restarted Mac in between de- and re-installation). Problem persist. On opening AP I get a message that I have to authorize AP to access files. I choose authorize global and MacHD/Users. No change. btw opening the .afphoto is no problem, it is just the "place" command.