kreider88 Posted October 31, 2019 Share Posted October 31, 2019 I just purchased this tonight from the windows store. my system is fully capable of running it, but every time I open it, it will load up into the main screen and then my surface restarts. I was able to run the trial just fine. any ideas? Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 31, 2019 Staff Share Posted October 31, 2019 Hi kreider88, Check for the following Windows update, if it's installed, uninstall it KB4515384 and try our app again. Can you also confirm the model of Surface you have including the spec and the version of Windows 10 you're running, just in case. Also are any other apps running when you're trying to open Affinity? Quote Link to comment Share on other sites More sharing options...
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