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Posted

Windows 10 - 64bit
Affinity Photo Windows Store version

When starting Affinity Photo, the app crashes and causes a blue screen of death.
Reproducible anytime.

Affinity Photo is not usable anymore at the moment.

  • Staff
Posted

Hi Ulaxes,

I suspect you will be getting the same crash as talked about here and was introduced by a Windows update.  Can you just confirm that it is cldflt.sys that is mentioned on the blue screen you see?

Do you happen to use OneDrive?  You should find uninstalling the update resolves the issue, to do this, go to:

Control Panel > Programs >  Programs and Features > Installed updates > and then find  KB4517389 and you'll have the option to uninstall it.

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