Search the Community

Hi, I first reported this bug 9 months ago. I was told by Affinity that this was a specific issue with 2017 MBP, the Mojave update, and the Metal Accelerator. Tried a number of fixes, and was eventually advised by Affinity to turn off Metal in Preferences, not to use Parallel Processing, and that the bug would be addressed "shortly" in the upcoming 1.7 release. I have avoided using Photo since, there were other issues with Metal. Today I downloaded the 1.7 update to find the same issue. What the hell are you guys playing at? Why was this issue not addressed? I am totally fed up with the standard of response, and having to wait this long, finding that you ave not addressed this bug. You were aware as others have reported the same issue! I feel that this is either that Affinity are not interested in the small number of users who own 2017 MBPs with Mojave, and just do not care.

I think it is my third or fourth time that I write something about this bug, and it is a huge one. I am sick to write about it, I am sick to still get it, I am sick of all the news about Affinity and still having this huge issue. Happily this tool is not too costy, but I have to admit that is it maybe it is F-word Crap! I'll go bak to Illustrator, seriously I just can't work with this. The devs should be ashamed sorry to say something as harsh and negative, I always talked to my colleagues and friends in the business like Affinity designer is a a good tool, but with that kind of bug I can't say it anymore, seriously you guys do F-word something just do it!!!! Here's the thing for the fourth times at least, when I work with Affinity Designer on my MacBook Pro 15" 2016, 4BG Radeon 460, 16BG Ram, Intel i7 2.9Ghz, latest MacOS and that I connect a second display and I want to work on that 32" 2K display, there is some few manipulations that creates glitch that makes things disappear. Like if I draw a square and I zoom in it is gonna disappear partly or entirely, then I zoom out and still there is a glitch. It is the only tool that does that, After Effects works fine, Sketch works fine, only Affinity Designer. Don't work on new features, don't do anything but bug fixes please guys seriously stop everything just do bug fixes, not just tis one, It may have others, but this one is pretty annoying and huge, for f**** sake! People don't all works on the monitor of their laptop!!! Thank You

I just bought a Macbook Pro 15 inch with trackpad. I would really like to use the big pad with a pen well designing with affinity photo and affinity designer. Inklet software with a Pogo pen would be perfect! Does Affinity support that technology? Mahalos in Advance Steve

Hi, I have just tried Affinity Photo and am quite impressed, it seems much easier than photoshop. My question is: do I need multiple purchases or will one purchase of Affinity do all my devices? Regards JJPKB

Hi, I have just tried Affinity Photo and am quite impressed, it seems much easier than photoshop. My question is: do I need multiple purchases or will one purchase of Affinity do all my devices? Regards JJPKB

Hey people, I have a huge problem with affinity. If I press the restore Button, it marks something but it doesn't go dark red and it doesn't work.. I don't know what to do about it. How can I delete everything I have chanced? I even deleted Affinity and downloaded it again. I am using a 15' MacBook Pro with Touchbar and the latest software.. A screenshot is attatched. What can I do? I am very greatful for every support! Have a great evening, Simon

First I want to say that you guys are literally the only ones who have made the Touch Bar on the MacBook Pro useful. Seriously, it's great execution on having appropriate adjustments and functions on the bar. Most app devs treat the bar like an after-thought and, if implemented appropriately (which it almost never is), it's quite useful. Something I'd love to see implemented is a more robust Touch Bar for the character menu. Currently there are only the three bold, italic, and underline options, all of which often aren't applicable for most fonts. I can imagine having things like tracking, leading, and font size dials available, perhaps with a few options like all-caps or small-caps. And while I wouldn't want the actual font-picker menu on the touch bar (way too much swiping), having a picker for font variations within a family would certainly be valuable (slightly less swiping). I can even imagine seeing ligature or Open-Type variants pop up when highlighting specific characters.

Hello, I am using a Macbook Pro and sometimes my keyboard will cease to function while I have Affinity Designer running. I haven't noticed it in Affinity Designer itself, although it happens to me rather often in other programs, such as Chrome. I am using a Mac wireless keyboard, but the build-in keyboard does not function either. Computer doesn't freeze, everything else works fine. When I close Affinity, I regain control. Macbook Pro version: 10.9.5 Affinity Designer 1.4 Any help is greatly appreciated. Thanks!

I am using both Designer and Photo on my MacBook Pro. I am wondering if owners of the software can install them on more than one computer? Essentially to use as a backup when out of the office and on the road. I also have a MacMini mid-2010. I would be using it either on one or the other computer, but not at the same time. Thanks in advance. Scott Hughes

I just downloaded Affinity Designer and I'm kindve shocked by how slow it's acting. Everything from zooming in and out to dragging the artboard to moving small pngs. Everything chugs. I have a brand new 2015 top of the line Macbook Pro. This can't possibly be normal behavior. Help.