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Found 3 results

  1. Hi, since the last update (1.8.5.703) the publisher says that my graphics card is incompatible with direcx 10 - it is a Geforce GTX 760 which runs fine with directx 11. The error occurs every start of the software. What can I do? I will add the Error screen and the DXDiag screen. Translation of the Error into english: "To work with this Software a DirectX10 compatible graphics card is required. We could not locate such a card. Choose softwareimplementing (don't know what that means) to keep the software running. Please be informed that the software will not perform correctly without a new graphics card." regards Jens
  2. Hi, i know this alread was an topic discussed, but with the upgrade to the latest affinity photo and designer verisons both 1.7x i get a message during startup saying that at least there is a graphicscard needed that is directx 10 compatible. I didnt get that with the former and least 1.6.x versions installed. the check with gpu-z shows that the installed graphics card is capable of directx version 11. I attached a screen shot. was there a change in directx detection going from 1.6.x to 1.7.x? I didn't get that message before my upgrade to 1.7.x. thanks for investigating
  3. I installed AP today and initially got a message about needing DirectX 10 but that AP had fallen back to some other graphics level. This message appeared the first two or three times I ran the software. I started investigating. My system has quite an old graphics card (NVidia GeForce 310) but according to dxdiag is running DirectX11 although the driver is version 9.18.xx - does this mean I'm actually using DirectX9? While investigating, I restarted the software a few times. Now the program starts without any message. How do I figure out exactly what it is doing or needs wrt graphics hardware? Thanks.
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