mikebwa

Thanks for your patience Walt, I have successfully downloaded to my 2nd machine following your advice. Kind Regards Mike

Thanks Walt, you are correct, unfortunately after 3 hours on the phone with Microsoft being shunted from one dept to another they have no idea - the Serif website references purchasing this product via the microsoft store, which in hindsight appears to be an error on my behalf!! Microsoft have no information regarding a license key for this product!! Still looking to solve this matter some way???

I purchased on the 22nd October 2018 via my paypal account

I purchased through the microsoft store

A simple question but I can't see this on the help forums. Can I use my license for the desktop and my laptop?