jrp.castillo

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Trying to get a refund, Affinity does not answer my e-mails.

jrp.castillo replied to jrp.castillo's topic in Customer Service, Accounts and Purchasing

[Update] Patrick was right. Somebody reached out to me this morning. Thanks, Affinity.
- November 26, 2018
- 5 replies
Patrick Connor reacted to a post in a topic: Trying to get a refund, Affinity does not answer my e-mails. November 26, 2018
Trying to get a refund, Affinity does not answer my e-mails.

jrp.castillo replied to jrp.castillo's topic in Customer Service, Accounts and Purchasing

Thank you for the clarification, Patrick. It's good to hear that there's a valid reason for it. I'll wait tomorrow, then.
- November 26, 2018
- 5 replies
- - 1
Trying to get a refund, Affinity does not answer my e-mails.

jrp.castillo posted a topic in Customer Service, Accounts and Purchasing

Hi. I bought Affinity Designer but I was trying to return the product, and get a refund for it too. Mailing affinityreturns@serif.com does not help.
- November 25, 2018
- 5 replies