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After Serif has failed to reply to two emails (is AffinityOrders@Serif.com not the best address), I was pleased this evening to get an email saying my workbook had been dispatched. That was, until I read the email. Then I saw that Serif had left the house number off the address – so I expect the courier will have to return it again. I can't imagine a courier walking up and down the road saying do you know where this person lives!! I checked back and found I'd sent them an email two weeks ago confirming my address, with the house number. I've emailed in the hope they can tell the courier in time, but I'm beginning to think I;m stuck in Groundhog Day hell. Aaargh!
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Doug Chaplin reacted to a post in a topic: Footnotes/Endnotes
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Doug Chaplin reacted to a post in a topic: Footnotes/Endnotes
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Publisher workbook one more time
Doug Chaplin replied to Doug Chaplin's topic in Customer Service, Accounts and Purchasing
However, I'm sorry to report that despite saying they'd send it again, they haven't responded to my request to do so, or acknowledged my subsequent email. So I'm back to being fed up with this and thinking I may have to give up waiting and ask for a refund. -
Publisher workbook one more time
Doug Chaplin replied to Doug Chaplin's topic in Customer Service, Accounts and Purchasing
Yes, I gor an email from AffinityOrders@serif.com – I think Amazon use DHL among others as one of their couriers. -
Publisher Workbook not received
Doug Chaplin replied to Actaeon's topic in Customer Service, Accounts and Purchasing
And finally I get told what's happening – it appears that DHL just returned it to the warehouse, without leaving any evidence that they ever tried to deliver it. Now got to start waiting all over again. -
Publisher workbook one more time
Doug Chaplin replied to Doug Chaplin's topic in Customer Service, Accounts and Purchasing
And finally – it appears that DHL just returned it to the warehouse, without leaving any evidence that they ever tried to deliver it. Now got to start waiting all over again. -
Doug Chaplin reacted to a post in a topic: Publisher workbook one more time
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It''s not just that the workbook ordered on Nov 30 still hasn't arrived, nor that serif have given no update on the order. It's also that they still haven't replied to an email sent on Monday morning asking for an update on when I can expect delivery. Is anyone else getting absolutely no response out of them?
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Publisher Workbook not received
Doug Chaplin replied to Actaeon's topic in Customer Service, Accounts and Purchasing
It would be good to get an update from Serif on when the publisher workbooks are going to arrive for those of us still waiting for them. I've heard nothing since the email on 8 Dec saying they would be late. I'm beginning to wonder how long to wait before cancelling my order and asking for a refund. -
Doug Chaplin changed their profile photo
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Publisher Workbook not received
Doug Chaplin replied to Actaeon's topic in Customer Service, Accounts and Purchasing
I'm another one waiting after ordering on 30 November. I'm beginning to doubt the email received on 8 December saying they were working hard to get the book delivered before Christmas. 😞 -
Doug Chaplin reacted to a post in a topic: Automatic page creation on placing a text file
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Doug Chaplin reacted to a post in a topic: Automatic page creation on placing a text file
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I'm not sure if I'm simply missing a way to do this that's there, or if this is a feature request. For longer documents one great feature of InDesign is the ability to place a text file and have ID create as many pages as needed to accommodate the text. Can this be done in Publisher, or is it on the feature road-map? It's certainly a feature I'd like if I'm to seriously consider switching (which my bank account would love me to do!) Doug
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Text import
Doug Chaplin replied to Doug Chaplin's topic in [ARCHIVE] Publisher beta on macOS threads
Got rtf working now. Thanks -
I'm having a similar problem of blank printing. version 1.7.0.128 on High Sierra 10.13.6. My test pages are populated, but printing comes up with a blank whether to pdf or my installed Canon. This is what I see.
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I'm finding that when I try either to place a text file, or use the "insert text from file …" option in the contextual menu from a text frame, all my own files with text – docx, doc, rtf – are greyed out. I notice that in the tutorial videos they copy and paste text from TextEdit. I'm so surprised this feature isn't working, that I'm wondering if it's just my system. Running Beta 1.7.0.57 on OSX 10.13.6. Any ideas?