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Steve108

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  1. Hi Cecil, That was exactly my experience, I spent a couple of hours with Apple support, including allowing them to log into my Mac. The result was exactly as you said, it is the third party’s responsibility to conform to Catalina and that is why they provided Beta releases for the third party to ensure that they had compatibility when it was released.
  2. Hi Gabe, Are you absolutely sure about this because it is not what Apple have told me, they clearly said that it is your responsibility to interface with their software and any problem has to be solved by Serif
  3. Hi Gabe, Thank you for the message. This problem refers to images that I have edited in Affinity Photo and then saved back into Apple Photos. The work flow is as follows: Open the image in Apple Photos, select edit, then select extensions and from the drop down menu select Edit in Affinity Photo. The image then opens in Affinity Photo and I edit it. When I have finished the edit I select Save from the File drop down menu in Affinity Photo. When the save is complete I select Close from the File drop down menu in Affinity Photo. I then return to the Apple Photos application where the edited image is displayed, I select Save Changes in the top right corner. The modified image is then saved. (Note: This no longer works awaiting fix from Affinity). Then select Done to close the editing session in Apple Photos. I now have the edited image saved in Apple Photos. If I want to retrieve this I select the File menu in Apple Photos and select Export from the drop down menu. I then select Export Photo and I expect to get a jpeg of the edited image. I now get a jpeg of the original image even though the edited image is shown in Apple Photos. This work flow has worked reliably until I upgraded to macOS Catalina and Affinity Photo 1.7.3. Current status I can no longer access the thousands of edits that I have made in Affinity Photo over the last two years.
  4. Hi Gabe, Thank you for the reply. Release versions: Affinity Photo 1.7.3. macOS Catalina 10.15.1 The fault is reproducible I am unable to save any new documents due to a well documented fault The images below show a screen shot of the view in Apple Photos, this represents a tightly cropped view of the image shown on the right which was edited in Affinity Photo and then saved back to Apple Photos before the latest software updates. The view on the right is the original image. I would expect the view on the left by selecting the Export Photo option. I would expect the view on the right if I selected "Export unmodified original" but then it would be a Raw file, this is a JPEG. I have followed this process many times , it always worked before the latest versions of software were installed
  5. Try Skylum they resolved this problem 2 months ago
  6. Since upgrading to Catalina I have not been able to export modified images from Apple Photos. When an image is exported it reverts to the unedited version even though the edit is still seen on the image in Apple Photos. I am unable to retrieve any of the edits that I have stored in Apple Photos. Has anyone else had this problem?
  7. This is not the most serious problem, any Affinity Photo edits that I have saved to Apple Photos can not be exported. So I can not access any of my previous edits. Anyone got a workaround for this?
  8. Not only can you not save edits back to Apple Photos but any previous edits that you have saved, before Catalina, can not be exported. The edits are lost and a jpeg of the original image is exported. This means that any edits that you made prior to Catalina can not be accessed. Another undesirable feature is that any images edited in Affinity Photo and saved to Apple Photos, prior to Catalina, can not be duplicated in Apple Photos. The Beta version was released in June and these problems have been known since then. There was no warning issued by Serif. This is very bad customer care from Serif, we have been badly let down
  9. Regrettably I have upgraded to Mac OS Catalina, this has broken my use of Affinity Photo. The problems are: 1) Any image stored in Apple Photos can not be reimported after editing via the Affinity Photo extension. 2) Any image that was edited pre Catalina and has been reimported can no longer be exported from Apple Photos, the export is a jpeg of the original image, all editing is lost. 3) The duplicate function in Apple Photos does not work for images that have been edited in Affinity Photo. The consequences are that there is no longer an efficient workflow so continued use of Affinity Photo and Apple Photos is no longer viable. Any edits that have been stored back to Apple Photos are no longer accessible, this is a disaster. Duplicating edits in Apple Photos is no longer possible. I would have expected these major problems to be highlighted by Serif with a warning to all customers not to upgrade, instead there is a recommendation that 1.7.3 is compatible with Catalina. Help
  10. Hi Cecil, Thank you for the reply. It appears from MEB that this is a known fault. BTW I can save files from Affinity to disc but I can not save them back to Apple Photos.
  11. Hi MEB, Thank you for the confirmation that there is a known fault. It is disappointing that you are unable to provide a date for the fix. Please would you suggest a work around that I can use until you issue the fix.
  12. I have recently upgraded to Catalina 10.15 and I can no longer save changes made in Affinity Photo, the error message Unable to Save Changes for “Edit in Affinity Photo” is displayed. I have discussed this with the Apple support desk, their position is that it is the responsibility of the third party supplier to ensure that their software is compatible. Please would you advise when the software upgrade to achieve this compatibility will be available. This is a major failure for anyone who uses Apple Photos as their library and Affinity Photo for processing.
  13. Hi Gabe, Thank you for the quick reply. I am trying to follow the “selecting and filling with inpainting” section of the Workbook on page 96. Is it possible to do this on the iPad. Regards Steve
  14. Please can you help I am using the iPad version and following the Workbook. I have selected an area using the marquee tool and now need to select edit and then inpaint. Where do I find edit? Thank you
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