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About Coldmoon

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  1. Coldmoon


    BigBoss: Thank you. I didn’t know what to think!
  2. DM1, Thanks for your thoughtful reply.
  3. The problem with a user forum being your only source of support/communication is that you get well-meaning but condescending responses from people that don’t directly address your question and are mainly blame-the-user cheerleading for the app devs. Currently my autosave interval setting is at 300, a figure that I didn’t choose. Like DM1, I have no idea what that means. 300 seconds? 300 minutes? 300 light years? Serif knows, I bet, but they’re not telling. They’re waiting for some “Advanced Member” to answer the questions for them. Also, that was not my point—I lost 45 minutes of work because my iPad shut down. That was the entire time I had that doc open. Autosave has worked very well after the many crashes and hangs I’ve experienced with this app. However, It did not work when my iPad suddenly shut down. That strikes me as a tech problem that should be addressed by Serif. Based on this experience, I have absolutely no reason to think that anyone from Serif will ever see my post. So what’s the point of posting possible bugs?
  4. Coldmoon

    How to delete projects

    Don’t you just love it when someone frames a comment sarcastically rather than constructively for no discernible reason except to feel momentarily superior? Thanks to SnowQueen for a straightforward answer, which is really all that was necessary. I ended up thinking that I’d missed something extremely basic that every user in the world (including Scotland) knew, so I cancelled my question to avoid sarcastic replies. How naive. I’ll do better next time, Alfred!
  5. As I often foolishly do, I ignored the battery level warnings, and my first-generation iPad Pro shut down abruptly while I was working on a PSD that I’d imported from Procreate. When I restarted and opened AP, the document wasn’t there. I lost 45 minutes or so of work. Definitely not the end of the world, but I’m surprised that my document hadn’t been automatically saved while I worked on it. So, I’ve made a solemn vow that I’d never let my battery deplete again, but I’m thinking that this is a bug that should be checked out. Thanks!
  6. Coldmoon

    How to delete projects

    Ah. Did a search and found out. Duh
  7. Hello, I can’t figure out how to delete unwanted projects. Can someone help me? Thanks!

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