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kapunahelewong

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Posts posted by kapunahelewong

  1. Thank you, @DWright! It's ok if everything gets reset. I just did as you suggested (CTRL on starting the app, clicking Select All, and then Clear). Sadly, the issue persists. I have tried opening another file that I verified that I could see in Finder and the same thing happened. Next, when checking to see what happens in the Preview app (not to be confused with the finder preview thumbnails) I noticed that images display for a second and then vanish, though the app indicates the file is open. So, I think this might be a Big Sur problem. I'll search in that direction and try anything else anyone here recommends. Thank you for your recommendation!

  2. Thanks so much for taking a look, @Ron P.. I tried turning off any group that had a mask but it was the same situation and it happens with all my files I open, with or without masks. Good thinking though. Since starting this thread, the app has also crashed twice. Last week I updated to Big Sur, but worked without issue for several days before this started, so I can't definitively connect it to the upgrade. When I uninstalled and reinstalled, it remembered my recently opened files. Could there be a way that I could truly wipe it from my system and reinstall from a new download? 

    Iʻm on 1.8.6 if that helps, too.

     

  3. Hi,

    I don't know what changed (except a child was at my computer for 8 seconds when this happened!), but every time I open a file in Affinity Photo whether they be .afphoto, pngs, or jpgs, the image is totally black. In the layers panel and when I pick colors the swatches look like static on old television screens. It also happens to be defaulting to greys for the colors, but I donʻt know why and though I can change it it doesn't seem to make a difference. I have reset to the defaults, uninstalled and reinstalled, rebooted, and disconnected my Wacom tablet, but the result is always the same. I have included a screenshot here with the crop tool selected so that you can see that the image is actually in the viewable area on the stage. Any file I open looks like this. Is there something I'm missing? Thank you!!

     

    Kapunahele 

    Screen Shot 2020-11-26 at 5.16.46 PM.png

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