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Posts
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Posts posted by dominik
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And changing the distance by every click on an arrow-key for precise positioning ??
Look in the settings > tools (Einstellungen > Werkzeuge). In the lower half there is an option for that.
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Hi Dominik, I've looked at the crash report, and the crash is coming from:
C:\Program Files\Bitdefender\Bitdefender 2016\Active Virus Control\Avc3_00367_033\avcuf64.dll
So it looks like an anti-virus program is causing the crash. There isn't much we can do about this unfortunately, it will be a case of contacting Bitdefender and asking them about the crash.
Hi Mark,
at least this is a clear answer what was going on. I'll see how Bitdefender's support can handle this.
Many thanks.
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I forgot to include the crash report. See attached file.
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I just kept AD in the background all day. Occasionally bringing it to front just to look up things. No edits were made.
Now, after 7 hours AD crashed again. While viewing some website.
See attached error message.
There was one more AD file open which is almost 200 MB of size. Too big for an attachment.
Would it make sense to send you this file via Dropbox?
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I've got these files open now and I'll just leave Designer running in the background to see if I can reproduce it.
I think that is a good idea. So I did the same :-)
So far none of these files or a combination of them made AD crash while in the background. I did a lot including fast zooming in Google maps and even rendering a video file.
There is one thing different to the day of the dump files. Today the weather is rather mild while the last couple of days it was rather hot. This may sound unrelated but I had situations when computer crashes occured due to high temperature.
I admit that those difficult occasions made the entire computer crash and not just one program, though.
I'm sorry that I cannot be of more help.
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I'm able to reproduce a crash in AD 1.5.0.7 when opening arbitrary pdf under the folowing condition:
1. In "PDF Options" dialog the check boxes for "favor editable text over fidelity"
and "Group lines of text into text frames" must be checked prior opening the pdf
2. Open a pdf, when the "PDF Options" dialog apears uncheck and recheck previously mentioned check boxes and click OK -> Crash
Since I am just working on a PDF document that contains only text I tried this and I can confirm this crash.
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- Chris B and Mark Ingram
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Do you happen to have the document that you had open at the time?
I am not quite sure which one it was because I am working on two projects at the moment.
It was most likely a rather complex one called "Besenbinderhof Logo 01-5" (dropboxlink 1, size is 47 MB)
Perhaps it was a more simple one called "Wunderkerze" (dropboxlink 2)
There is a chance that this file was open at the same time, too (dropboxlink 3). I just can't remember.
I hope this helps.
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If you click "More Reply Options" towards the bottom of the reply area, at the bottom of the screen you will see an "Attach Files" option.
Jon,
thank you, I was blind :-)
Attached are the files.
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There are two files from yesterday:
0423dfee-71e0-47f4-93fd-59bde08e12d8.dmp and
ec82be18-802d-40ee-8155-c8be1abe25ca.dmp
Sorry for the question. How do I upload these files to the thread?
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Thanks dominik
I've seen a couple of background crashes. As you say it's not an easy one to replicate to we'll keep our eyes out ofr it. Do you know roughly how long it was in the background before you noticed the crash?
Cheers
Thanks for looking into it.
It takes approximately half an hour of working with other programs without bringing AD into the foreground.
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Over the time of working with AD it happened that the program was in the background for some time. I mean to use other programs while AD is not closed.
Out of a sudden with no obvious cause AD crashed.
Did anyone else see this behaviour?
It is very hard to replicate what was the cause because my focus was to something completely different. But perhaps its possible to collect hints on what is going on :-)
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From here you can them move the adjustment onto a specific layer. You will need to move the adjustment back on to it's own layer to access the clipped path if you wish to adjust it
Hi Chris,
thank you for that explanation. Just yesterday I struggled with some nested layers where I was not able to edit a path in a mask. I was confused.
You cleared my confusion unvoluntarily :-)
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We'll fix this asap.
Great, thanks again.
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I would hazard a guess that Designer doesn't like the Serif Persona Story format that it's placed in the clipboard. Use 'Edit, Paste Special' and select the 'Unicode Text' format.
This is correct, 'Unicode Text' does paste. But this can only be a workaround?
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I'm now officially confused!
Don't be confused. You are on the track to something. It could be a bug.
Bug chasing is complicated :-)
Let's see what the guys from Serif come up with.
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If I select some artistic or frame text in build 1.5.0.6 and copy or cut it to the Windows clipboard, I can see it on the clipboard but I can't paste it at the text cursor.
I can replicate this with keyboard shortcuts CTRL+C and CTRL+V. But if I copy text with the "right click menu copy" then it works.
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Why do you need a "Layer 1" on your page? It doesn't add anything that you don't already get by adding objects directly to the document.
I think the difference is that if you start with a blank layer objects are added into this layer.
If you start out without a layer objects are added as seperate layer themselves. And you'd have to organize these objects later into different layers if there is the need to.
Neither is right or wrong it is just two different ways of workflow :-)
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Masks do not work on an object and it's effects as a whole. For example, say you have a doughnut shaped vector (like an "O") and you want to add a drop shadow that only appears within the doughnut's hole; so you add the outer shadow effect to the doughnut and make an oval (without a hole) that fits perfectly on top of the doughnut and that use it as a mask on the doughnut. But, instead of cutting out the drop shadow that lies outside of the mask, the effect now acts on the mask and object as a whole.
This might be an easier way of explaining it:
What is should be: (object + fx) - mask
What it's doing: (object - mask) + fx
Hope that makes sense.
I think it is supposed to work like this, it's not a bug.
But you can work around this by creating a second donut shap with a hole exactly the size of the shadowed donat. Put this above and give it the fill of the background. This is not a mask exactly but it does the trick :-)
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until the user decides
To me this sounds like having an option in the general settings. That way each user could configure AD the way how she/he prefers to work.
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I think it will get removed. It's ALT on the Mac so I assume that's where it has come from. Thanks for reporting this.
May I point you to a short conversation I had a couple of days ago with MEB:
Perhaps the ALT+drag is on purpous in AD?
Just a thought.
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The portrait checking is something that we are already aware of. Thank you for raising this though
Ah, ok. I searched the forum but couldn't find anything.
Thanks for the corfirmation. Happy fixing :-)
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1) Create a new document, type Web, size e.g. 1024x768, check portrait. Then click OK. The blank document opens.
2) Immediately open the document settings from the button on the toolbar.
3) Look at the size. It reads: Width 1024, Height 768 and the portrait checkbox is not checked.
Looks like a bug?
I tried this with a print document and same behaviour.
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I know this is possible in Photoshop
I have to correct myself. It is not possible in Photoshop, either.
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Is it possible to paint a mask over a single or a group of layer effects?
I know this is possible in Photoshop but I can't find a way to do this in AD.
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No snapping when alt-dragging a shape.
in [ARCHIVE] Designer beta on Windows threads
Posted
I asked the same question some time ago (see here).
Answer: use CTRL+drag instead and copied objects snap to it's original.
I hope that helps.
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