[Affinity v2 Apps Won't Launch in Windows 10]

Application: Publisher.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.SEHException
   at <Module>.Serif.Interop.Persona.ColourProfileManager.LoadProfiles(Serif.Interop.Persona.ColourProfileManager*)
   at Serif.Interop.Persona.Services.InteropService.Initialise()
   at Serif.Interop.Persona.Application.OnServicesInitialised(Serif.Interop.Persona.Services.IServiceProvider)
   at Serif.Affinity.Application+<OnServicesInitialised>d__100.MoveNext()
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at Publisher.Application.Main(System.String[])

Is this the part you need?

[Affinity v2 Apps Won't Launch in Windows 10]

3 minutes ago, Pauls said:

yes - you'll find them in the windows event viewer 

I have the event viewer open could you please advise where I should be looking for you?

[Affinity v2 Apps Won't Launch in Windows 10]

1 minute ago, Pauls said:

do you have an windows event log of a failed run up attempt we can investigate.

Is that different from the crash log?

[Affinity v2 Apps Won't Launch in Windows 10]

18 minutes ago, Pauls said:

did you do a complete new install of windows?

Yes I did, No change I'm afraid.

[Affinity v2 Apps Won't Launch in Windows 10]

I just tried downloading the Beta to see if that would work. But it does the same startup crash.

[Affinity v2 Apps Won't Launch in Windows 10]

Does anyone know of any software that conflicts with Affinity?

I am trying to see if this is causing my issues.

[Affinity v2 Apps Won't Launch in Windows 10]

 

17 hours ago, mopperle said:

Try the following:

- uninstall all Afinity apps

- reboot your PC

- create a new Windows Acoount (with administrative rights)

- install the Affinity Apps un der this new account.

 

I gave this a try and got the same results.

I also re-installed Windows in case something was missing or currupt. Still no luck.

[Affinity v2 Apps Won't Launch in Windows 10]

Hi Otto

Thank you for your reply.

I hve checked my Microsoft Visual C++

I seem to have 28 versions of it the latest being Version 14.32.31326

Thank you
Murph

[Affinity v2 Apps Won't Launch in Windows 10]

I have taken time to check to see if any other programs will not load or have any trouble.

The answer is no. This laptop has many programs installed.

Adobe Creative Cloud with all apps

Corel Graphic Suite

Davinci Resolve

Topaz Gigapixel

Serif Plus Suite

And many more.

All of these programs work perfectly.

 

Which makes me wonder. Is there anything that Affinity 2.0 needs to run that could be missing from my laptop.

 

If anyone have any ideas I would love the help.

 

[Affinity v2 Apps Won't Launch in Windows 10]

Was there any useful info in my crash report?

[Affinity v2 Apps Won't Launch in Windows 10]

Here is the crash report if it helps.

b125566a-2f5c-48eb-aa5e-71ce06e19271.dmp

[Affinity v2 Apps Won't Launch in Windows 10]

Just tried the MS store version.

Same issue I'm affraid. Gets to the splash screen and quits.

 

[Affinity v2 Apps Won't Launch in Windows 10]

Hi Lee

Thank you for helping.

The Spec of the laptop is:

CPU: Intel i7

GPU: GTX960

RAM: 16GB

1TB SSD (500GB Free Space)

OS: Windows 10 (all up-to-date)

Sure I'll give the MS App Store versions a try. 

[Affinity v2 Apps Won't Launch in Windows 10]

Sadly, this fix only lasted for about a day.

Now it's back to how it was. Every program works except Affinity.

If anyone has any advice it would love the help.

[Affinity v2 Apps Won't Launch in Windows 10]

I may have cracked it!

I uninstalled .NET Framework and then reinstalled 4.8.1

Now the Apps are launching.

[Affinity v2 Apps Won't Launch in Windows 10]

22 minutes ago, mopperle said:

So you tried the installation with the .exe installers?

Yes I did.

[Affinity v2 Apps Won't Launch in Windows 10]

11 hours ago, v_kyr said:

Sounds like some Affinity apps persona interoperation problem, which then affects all apps here then, as far as all three are installed.

In my latest install attempt Publisher would not even load on it's own before I added the Designer and Photo.

[Affinity v2 Apps Won't Launch in Windows 10]

I got a lttle excited today when I saw there was a 2.3.1 update.

Unfortunately they do not work for me. Tried the MSI and MSIX.

[Affinity v2 Apps Won't Launch in Windows 10]

2 hours ago, v_kyr said:

Did you already tried with disabled OpenCL hardware acceleration as indicated above by Lee_T?

I did, Both the CTL launch and the --no-ocl 

[Affinity v2 Apps Won't Launch in Windows 10]

Hi Lee

 

Thank you for your reply.

I have gone between the two installers MSI and MSIX a couple of times already.

They don't seem to make a difference.

When I just install Publisher is seems to work. But as I add Designer and Photo, They all stop loading.

[Win 10 Affinity Photo 2 won't start]

My issue is the same. 

[Affinity v2 Apps Won't Launch in Windows 10]

Did my Crash Report reveal any insight?

[Affinity won't open]

Hi Ron

Yes I'm running 2.3. From the 2.3 MSI/EXE.

Definitely Running the correct EXE.

[Affinity v2 Apps Won't Launch in Windows 10]

b323d4b9-2320-4f48-95ce-679ebb511fd9.dmp

[Affinity v2 Apps Won't Launch in Windows 10]

Yes I am.