popncorn
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Everything posted by popncorn
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Updates For AD2, APhoto2 & APublisher2
popncorn replied to popncorn's topic in Customer Service, Accounts and Purchasing
The message went away after the download. I believe downloading from the app store worked. Thank you again. -
Updates For AD2, APhoto2 & APublisher2
popncorn replied to popncorn's topic in Customer Service, Accounts and Purchasing
So the latest Affinity Designer is 2.1.4, right? Just checking to be sure. I got another message that said I had to download from the app store. -
Updates For AD2, APhoto2 & APublisher2
popncorn replied to popncorn's topic in Customer Service, Accounts and Purchasing
Thank you! -
Updates For AD2, APhoto2 & APublisher2
popncorn replied to popncorn's topic in Customer Service, Accounts and Purchasing
Yes, all of the above is sufficient. I was able to upgrade everything with the link you provided. Thank you! 😊 -
Hello, During the 50% off sale on 11/25, I purchased the Affinity Designer V2 upgrade which included all versions for everything, AD2, Publisher2, & Photo2. This upgrade was also for my Macbook Pro, iPad, and, Desktop. Today when I tried to install the latest updates, I got a message informing me that Pub and Photo will not upgrade because of compatibility and stability improvements. Can someone please tell me why I can't get the updates? Thank you!
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Hello Community, I'm trying to download Affinity Publisher to my fairly new MacBook Pro. I purchased the app June 20, 2019 and can see the purchase and product key information. After for the download to complete, I get the message that Publisher 1.9.3.dmg download doesn't appear to be a download file. I also contacted customer service days ago and still have no answer. Can someone please tell me if I'm doing something wrong or...???? My other MAC died so it is not a matter of using the app on 2 computers. This is a pretty straightforward process, so I can't imagine why I can't get this done. Thank you for your assistance!
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I've just started using Affinity Publisher. After spending a great deal of time on this project, I tried saving it in a different format to send to the customer. I can only save in the .afpubs format which cannot open if you don't have this app. I tried to export to another format, I tried to change the extension, but nothing is working. In addition, when I opened the design this morning, what is seen in the top middle (in brackets) of the page was not there when I closed it last night and the animals were not blurry as seen now. Can someone please explain how to save in a different format, preferably pdf so that I can send. And how that extra page in brackets was inserted into the image. I didn't do that! Is there a way to switch this entire image over to Affinity Designer. I'm more familiar with AF than AP. Thank you for your assistance. I'm adding a second image so you can see the difference. I just noticed that the horizontal line toward the bottom has changed.
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Good Evening or Morning! I just created an image in Affinity Designer. Upon uploading the image to send to a friend on Facebook, I see this message. Everything was created in the program, but I did grab the needle and thread off Google. So I delete it and just chose any other image and I'm seeing the same thing. Any ideas! I'm on a MACBOOK PRO and was at the Apple store just the other day with a question about something else. They automatically run test but no virus was detected. This is the first time I've seen this. Any ideas? I did a Malware scan and see nothing wrong. Attached is a screen shot of the image I was working on in Affinity Designer and the a screen shot of the message I saw on my screen when trying to send it on Facebook. Thank for your assistance.
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Sorry for the delay in responding! I had to stop and make 1800 boxes of popcorn. It's when I need my graphics to work, that without fail...I have a problem! So I have saved/exported this image in the Affinity program in every format (jpeg, png, pdf...etc.) Most important the PDF format for printing at Staples (my local printer). When I tried to pull it up just to print it, I couldn't. it was/is un-clickable! I know that's not the proper lingo, but you hope you understand what I was trying to do. I should not have mattered what application, if it's saved/exported in every format! I was trying to use it in the Avery Labels program to print labels. It simply was not available to me as you saw in the picture. I still don't understand why!
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Oh so sorry! I'm using a MACBOOK PRO! Either way, when I browse for any file saved after designing in Affinity, the image is not clickable, or available. From my desktop, documents folder, downloads, pictures, etc. And now that I've taken a closer look, it's only the Affinity pictures that I can't seem to open.
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That's the problem, you see what I see! It's blurred when I try to retrieve it from anywhere! I'm just trying to insert the image into a Avery Label form so I can have it printed on the labels. They just aren't clickable from anywhere I've saved it. I saved, exported to PDF and NOTHING. So frustrating. daddy.pdf
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Sometimes I get so frustrated just trying to find what I've saved. I know how to save it in various formats, but it's always and issue for me when I need to find it. Especially when I'm on a mission and time is not on my side!!! Can someone please tell me why I see this window when I'm trying to find an image to print, or send to the printer. Thank you!!! I can't click on anything to insert it anywhere!!! WHY??? I've looked in my photos, in my folder where I save this info and can see it all there, I just can't get it! Thanks again! It's about to DRIVE ME CRAZY!!! It just shouldn't be this difficult!!!
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So just to give you an example of how things are interpreted, I thought the document set up screen was the size of the canvas and not the image itself! So if I use an existing image in my SET UP that is not 600 x 400...and then click RESCALE, will it then rescale to the appropriate size. Is that correct? A BIG DUH!!! Thank you so much!!!