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The message went away after the download. I believe downloading from the app store worked. Thank you again.

So the latest Affinity Designer is 2.1.4, right? Just checking to be sure. I got another message that said I had to download from the app store.

Thank you!

Yes, all of the above is sufficient. I was able to upgrade everything with the link you provided. Thank you! 😊

Hello, During the 50% off sale on 11/25, I purchased the Affinity Designer V2 upgrade which included all versions for everything, AD2, Publisher2, & Photo2. This upgrade was also for my Macbook Pro, iPad, and, Desktop. Today when I tried to install the latest updates, I got a message informing me that Pub and Photo will not upgrade because of compatibility and stability improvements. Can someone please tell me why I can't get the updates? Thank you!

Hello Community, I'm trying to download Affinity Publisher to my fairly new MacBook Pro. I purchased the app June 20, 2019 and can see the purchase and product key information. After for the download to complete, I get the message that Publisher 1.9.3.dmg download doesn't appear to be a download file. I also contacted customer service days ago and still have no answer. Can someone please tell me if I'm doing something wrong or...???? My other MAC died so it is not a matter of using the app on 2 computers. This is a pretty straightforward process, so I can't imagine why I can't get this done. Thank you for your assistance!

Thank you for responding! Like the picture below. I removed using remove.bg, but I would like to do this in AD!

Good Afternoon, Can someone please tell me if there is a function to remove a background from a picture in Affinity? I've searched and see nothing, unless I'm missing it. I use remove.bg at this time, but I'm hopeful I can accomplish the same in Affinity! Thank you!!!

Okay thank you, I will! Oh that's what I did at first...EXPORT! It didn't work. For whatever reason it's working now. Thank you for responding!

I'm not sure how, but the proper file suddenly appeared without the glitches! After reading other post, I was not the only one with this problem. Thanks if you took the time to view! CASE CLOSED!!!

Thank you for responding! That's what I thought, but I have no options. Also, did you see the difference in the images? Why is that picture in brackets at the top and the same in the horizontal line toward the bottom? See picture job SAVING options.

I've just started using Affinity Publisher. After spending a great deal of time on this project, I tried saving it in a different format to send to the customer. I can only save in the .afpubs format which cannot open if you don't have this app. I tried to export to another format, I tried to change the extension, but nothing is working. In addition, when I opened the design this morning, what is seen in the top middle (in brackets) of the page was not there when I closed it last night and the animals were not blurry as seen now. Can someone please explain how to save in a different format, preferably pdf so that I can send. And how that extra page in brackets was inserted into the image. I didn't do that! Is there a way to switch this entire image over to Affinity Designer. I'm more familiar with AF than AP. Thank you for your assistance. I'm adding a second image so you can see the difference. I just noticed that the horizontal line toward the bottom has changed.

Good Evening or Morning! I just created an image in Affinity Designer. Upon uploading the image to send to a friend on Facebook, I see this message. Everything was created in the program, but I did grab the needle and thread off Google. So I delete it and just chose any other image and I'm seeing the same thing. Any ideas! I'm on a MACBOOK PRO and was at the Apple store just the other day with a question about something else. They automatically run test but no virus was detected. This is the first time I've seen this. Any ideas? I did a Malware scan and see nothing wrong. Attached is a screen shot of the image I was working on in Affinity Designer and the a screen shot of the message I saw on my screen when trying to send it on Facebook. Thank for your assistance.

Sorry for the delay in responding! I had to stop and make 1800 boxes of popcorn. It's when I need my graphics to work, that without fail...I have a problem! So I have saved/exported this image in the Affinity program in every format (jpeg, png, pdf...etc.) Most important the PDF format for printing at Staples (my local printer). When I tried to pull it up just to print it, I couldn't. it was/is un-clickable! I know that's not the proper lingo, but you hope you understand what I was trying to do. I should not have mattered what application, if it's saved/exported in every format! I was trying to use it in the Avery Labels program to print labels. It simply was not available to me as you saw in the picture. I still don't understand why!

Oh so sorry! I'm using a MACBOOK PRO! Either way, when I browse for any file saved after designing in Affinity, the image is not clickable, or available. From my desktop, documents folder, downloads, pictures, etc. And now that I've taken a closer look, it's only the Affinity pictures that I can't seem to open.