dsbarina

ok found it and did it and looks like it has resolved the issue i can now open the designer 2

ok but i don't know how to sign out of it , if in the app i can't do that i was just looking in settings and not seeing anything saying sign out

1.. yes closed apps and did a full shut down not just flicking the button on/off 2 . no there is no vpn to my ipad 3. storage is 136.85gb if 256gb applications has used the most very few photos i don't use it for that then ios and system are about the same amount 4. yes i put that in the info of things done with apple support - removed the settings shut down ipad , reset my router then turned ipad back on and gave it permission to connect again to network, but it did nothing for the affinity suite , it gave me procreate back but nothing else

apple checked all space etc there is still half free, everything gets saved to the cloud, i feel i have to do a rest back to factory settings on the ipad, but was hoping to avoid it

checking with the brains trust here I have the ipad air 5th gen all apps worked before the last ios update 17.4 once it updated i had issues with cloud and apps not opening i have spent 3 different days with apple trying to resolve they now sy its the app all apps work except those that connect to the cloud procreate designer designer2 photo 2 publisher 2 so far done : closed apps shut down ipad cleared network setting restarted router added network procreate now works but the others are frozen on start up apple said delete the designer2 app and did a new install of designer 2 [still frozen] Affinity help seems to be on different time zone and i only get results once in a 24 hour so now waiting to what next after their suggestion of shut all apps [swipe] then on pressing app double tap and reset done still frozen