dradept
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Posts posted by dradept
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On 8/8/2023 at 3:08 PM, walt.farrell said:
Can you show us that list?
This is in my AVG preferences
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On 8/1/2023 at 1:32 PM, walt.farrell said:
The last thing you said was that it was solved. When did it start happening again, and what changed in your system at that time?
Hi Walt,
Yes setting allowed apps in the firewall did seem to sort things out, but it did not last, and is still causing an issue today.
It is impossible to open more than 1 of the 3 apps at a time, cannot load 2 at startup as this would cause the issue.
All 6 apps (beta included) are in the allowed apps list. Not sure what else I can do other than be a little more patient and open apps one at a time with a delay in between.
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So I have discovered that this occurs when I have the Performance Display setting of Metal with Hardware acceleration on.
I am using a Retina 5K, 27-inch, 2019, 3 GHz 6-Core Intel Core i5, 40 GB 2667 MHz DDR4
With Radeon Pro 570X 4 GB
I updated the Display to OpenGL and I do not get the delay any more.
Everything seems to work much faster, not sure why this is happening as I thought Metal was faster and more efficient.
Won't be using Metal on Affinity Photo anymore.
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Still getting this issue with version 2.1.1
Any news?
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Yes absolutely keep on top of the updates from Wacom.
In fact the latest driver freezes for even longer.
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On 7/2/2023 at 1:26 PM, Ron P. said:
I've never had this problem with my Wacom, PTZ 431W, tablet.
What model is your Wacom tablet? Wired or Wireless?
I use a Wacom Intros Pro M Paper on an iMac 27" 2019 with 40Gb RAM.
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On 7/2/2023 at 10:28 AM, Callum said:
Hi Dradept,
I haven't seen anything like this reported in the past. Does running the app as admin make any difference at all?
Thanks
CI am logged in as admin.
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When opening and closing a file in Affinity Photo my Wacom pen mouse pointer stops dead for around 10 seconds or more.
Opening and closing a file using a mouse causes no issues and the mouse is still movable.
I assume this is Wacom issue but wanted to know if there is something interfering or causing this to occur within Affinity Photo.
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When opening or closing a file in Photo my Wacom pen stops dead for 5 seconds or more.
Opening and closing a file using a mouse causes no issues and the mouse is still movable.
I assume this is Wacom issue but wanted to know if there is something interfering or causing it from Affinity.
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I noticed that the popup message changed from the previous version, it now states ensure that the firewall does not prevent communication on the network.
I have now added all the Affinity apps to the AVG Allowed Apps under their Ransomware Shield.
Have restarted all 3 apps and no errors, will try again on my next reboot and see what happens.
For now though it seems to have solved this issue.
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This error is still occurring using the latest beta build 2.1.0.1732
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This is still an issue since the latest update 2.2.0.4.
Actually it is worse now, as it won't allow multiple apps to run together, even after I have started one app successfully and then try to start another app.
EG. I have Publisher 2 running and opened a file successfully, then I try to open Photo 2, it opens but then get the message;
Sorry, there was a problem launching the application.
Cannot communicate with other Affinity apps. Please ensure the app is up-to-date and that your firewall isn't blocking local network traffic.
The Photo 2 app then closes.
I have tried this 3 times and then it opened and stayed open, this is most annoying and time wasting.
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No boxes or errors etc. appearing.
I have just deleted the 3 V2 apps and reinstalled.
Loading all 3 apps at the same time, publisher is now showing this error as it was the second app to load. Designer is loading without any issues.
Must say they are very slow at loading so if Photo loads and then Publisher tries to load but photo has not yet fully loaded this might be the issue, trying to communicate with an app that is doing something else.
If I click OK it closes that app, if I then reload that app it loads fine and no issues.
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MacOs Ventura 13.0.01
Everything opens fine and works as expected, just at startup communication error.
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Yes, photo and designer version 1 came from the app store, publisher came from Serif direct.
All 3 apps for Version 2 came direct from Serif.
Should I download from the App store?
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During startup my mac loads both Publisher 2 and Photo 2.
Affinity Photo 2
Sorry, there was a problem launching the application.
Another Affinity app is running, but cannot be communicated with. Please ensure the app is up-to-date.
I have to restart the photo app manually every time.
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During startup Affinity Publisher 2 has loaded and showing as non responsive, possibly waiting for me to create a new file, during this time Affinity Photo 2 is trying to load but then shows this error;
Affinity Photo 2
Sorry, there was a problem launching the application.
Another Affinity app is running, but cannot be communicated with. Please ensure the app is up-to-date.
Why do they need to communicate with each other?
I have to restart the apps almost every time, I have now stopped the New File box appearing at startup just to see if this is the issue.
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Thanks Thomaso
I have not moved the Affinity between windows but will try and see what happens.
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Thanks for response.
I have a Radeon Pro 570X 4 GB
Accessibility features are not enabled.
Not using screen scaling at all. Although I do have 3 screens connected. Affinity main editing area is running on the iMac itself.
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iMac (Retina 5k, 27-inch, 2019)
macOS Monterey V12.3.1
Screen shot of current settings which works ok, only difference is when display is set to Metal I get the issue.
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When using Metal in performance settings on my mac Affinity Publisher is showing a black background rather than white, except for the top left quarter of the screen.
The white background stays put as I move the page around, attached video.
Tried different settings in performance; OpenGL, OpenGL basic with and without "use only integrated GPU" all work fine.
I am using 1.10.5 latest update. Have now reverted to OpenGL with GPU.
Any suggestions?
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On 1/14/2022 at 3:09 PM, wonderings said:
would it not be simpler to edit those photos to be the orientation you want before the merge? Or are you talking a whole lot of pictures being merged?
Thanks for the response.
I am creating a book with multiple photos of different orientation and would like the page to be set differently depending on the orientation of each photo.
This is not a major issue as I need to edit each page manually anyway, but wondered if there was a built in data merge property that could affect the orientation or master page being used.
On 1/14/2022 at 3:20 PM, carl123 said:I dont think so
Not quite sure what you are doing at this stage but a Master Page can be assigned to multiple pages in one go, if that's useful
That's a good point, if I highlight all the portrait pages and set them all at once to landscape.
I will give that a go.
Thanks.
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Does anyone know if there is a way of changing the master page being used for the data being bought in when data merging?
I have several photos that need to be set to landscape or portrait mode when merging.
The CSV file has a field called orientation where I have text for either "Landscape" or "Portrait", which is how I have named the master pages.
The only way I have handled this so far is to generate the new document and then manually edit each page assigning the appropriate orientation master page to each.
If this is not available I will consider adding it to my wishlist for future additions.
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The font selector on the toolbar is not working as expected since updating to Big Sur.
Selecting text and then typing in the name of a font shows all of the available matching fonts but when I roll over the fonts nothing changes and when clicking a font a different font is selected.
So typing "Wild" shows 7 fonts with wild in the name... It then does not matter which font I choose it always selects the one at the top of the list.
Using the font selector in the character box works fine, so I have switched to using that but sometimes I do not have that open and the toolbar is (was) the quickest way to update a font.Character box is not working either, sometimes does, mostly doesn't.
Selecting a font is now a total pain and is next to useless.
Is this a known fault and when will it be fixed?
Problem Launching photo app, other apps non-responsive so it closes photo
in V2 Bugs found on macOS
Posted
Here is the firewall list and settings.
Still occurring after all the updates..
just updating to 2.2 and hoping it will sort it out..
will also try turning off the firewall...