tareksobh

Hello @NathanC Thank you so much for your support! I honestly couldn't live another day without using Affinity Photo, So I decided to reset my Windows.. Luckily there was an option to keep my personal files, and only delete all software and reinstall Windows. I did that yesterday, reinstalled all Affinity software, and thankfully everything is working perfectly now. I'll not touch my system fonts again! Thank you for your support. @GarryP & @NathanC

Thank you so much GarryP! It appears like I'm making progress every time you provide me with a solution. I followed the steps to rebuild the font cache and restarted the system. Affinity Photo appeared to be working completely fine. I was able to create and open documents, however, the minute I decide to add text it freezes and crashes again. I have an Arabic language pack installed on Windows, so I also tried deleting it and then rebuild the font cache, but unfortunately that didn't solve the problem either. I'm afraid that the only solution to this problem might be to reinstall Windows, which I can't afford to do right now.. Especially because all software that uses fonts are working completely normal, except for the three Affinity software..

Hello GarryP! Thank you so much for your welcomes and for your reply. This problem is seriously so weird. After restoring the default fonts from the Control Panel and running the font registry fix, I restarted and then opened Affinity Photo and it worked! I was able to create new documents and open saved ones. However, I tried adding a text box and then the software froze and crashed! Then when I opened it again, it went back to not being able to create new documents or open saved ones. Running the font registry fix would make the software run again and open documents, but as soon as I try to do anything with texts, if just crashes. Also, I'm running the latest V1 update (1.10.6.1665)

Unfortunately I started facing this issue today. None of my Affinity V1 software are working properly. All of them start fine, but don't respond at all when I try to create a new document. Also if I try to open a saved document, it just hangs and then crashes. I think the issue is related to fonts, because today I deleted a few fonts from my Fonts directory on Windows 11 Control Panel. Then I started Affinity Photo, then clicked on the change font dropdown menu and the software hanged and crashed. Now it won't open or create any document.. I've been searching for a solution all day, and nothing worked for me. Here's what I tried to do: - Checked for new Windows updates - Updated the Nvidia graphics card driver - I restarted windows - I uninstalled all Affinity software and reinstalled them - I deleted the AppData folder - I held control while starting Affinity are reset all settings - I went to settings and unchecked Enable OpenCL acceleration - I tried different renderes:r WARP, Intel UHD graphics, Nvidia.. Nothing worked