Hi, All,
One thing is clear from reading all your posts, that orders are not being fulfilled in order of receipt (my order dates back to 30th November).
However, these are exceptional times, what with Covid/Christmas and New Year holidays/Affinity evidently swamped with orders.
Having just emailed Serif, I got the following automated response, so I think further patience is a good plan. (With the other two workbooks, as part of the same order, I received a separate dispatch email, and those arrived very quickly.)
Auto Reply:
Thanks for getting in touch.
PLEASE NOTE: IF YOUR EMAIL ENQUIRY RELATES TO A WORKBOOK ORDER NOT HAVING BEEN FULFILLED, PLEASE ALLOW A FURTHER TWO WEEKS FOR THIS TO BE DELIVERED TO YOU. OUR SINCEREST APOLOGIES FOR THIS DELAY.
We aim to respond to all queries within 24 hours. However, during busy periods, we may take a little longer to respond, so please bear with us.
Best Regards
Customer Services