Hi, Im new to posting on the forum, but read regularly, but this issue is still here, and frankly doing my head in.. I cannot believe that no Serif support person has been back on this thread to even give a glimmer of hope to us how have purchased Topaz AI Apps to run on our Apple AppStore bought AP.
I am currently running the new Big Sur OS version on my iMac and most up to date version 1.8.6 of AF. The Topaz DeNoise plug-in loads, looks as it should but doesn't carry out the noise reduction when asked to. I have spent the best part of last week working with Topaz support, (excellent) to try many different things to sort out this problem, to no avail, but we know it is defo a AP "Permissions" problem.
I am a complete novice as to how computers work but surely Serif can sort this glitch without too much trouble? I have at least 6 friends who have AF who are fed-up and are now going back to Photoshop as they want to use Topaz Apps with their editing.
Come on Serif, pull your finger out!! PLEASE..