Andrew Heath

Hi - this has now been fixed in the latest version. Not sure it was Apple's doing or? But, 2.6.0 fixes it and it can open HEIC files.

@unitizer it is both version 1 and 2. Just tried it.

When I first encountered this problem I set my iPhone to take jpegs. So I just did a quick test reseting it to HEIC format and again, latest Photo 2.5.6 won't open it. Now interestingly, it will open an image captured on my wife's iPhone 12 in the same format... hmm. The only difference I can see is that the suffix is in lowercase i.e. heic rather than my iPhone 15 where the suffix is in Uppercase i.e. HEIC. I tried changing the uppercase to lowercase but no luck. I even tried changing the format to 12 megapixels as opposed to 24 but again, no luck.

Hi, yes I can confirm the workaround works in Publisher too. I can bring the image in using 'place'.... now eagerly awaiting the update - have artwork to do. 🙂

Works!... fab

Terrific... will try that. Huge thanks. 🙂

Oh thank god I'm not alone!... I just had a long chat with support at Apple as the file format (or new images taken after the update) wasn't recognised by Preview as well. I managed to get it working along with Apple's help in Preview but Affinity Photo still doesn't like it. Apple assured me nothing had changed with the file format (and to be fair, why would it). One workaround is maybe change to file type on the phone so that it takes jpegs rather than HEICs... I must admit, I haven't tried this yet. I imagine it will need a small update to the Affinity suite (actually haven't tried opening in Publisher (the other main programme I use...)

Hi there... new here so bear with me. I use my iPhone 15 to take photos which I then airdrop to my iMac. My iMac runs Affinity Photo (latest version) on Ventura 13.7. After upgrading my iPhone to OS18... I can no longer open HEIC files in Affinity Photo. The error is 'file type not supported'... any ideas?

Hi Prophet, as I mentioned earlier. I only have Acrobat reader. So can't see separations. Previously, I had used the preview in Affinity Photo but that did not give an accurate separation as far as I can see. I am only going from what the repro people at the printers are telling me is the situation with the pdfs I have been sending. If, the settings that I have mentioned above work... then it looks like overprinting the text in black can work.

The settings I used to create a pdf that the black text overprinted is as follows. First, I created a 100%K colour set to overprint. Made sure all the text was that colour. Then exported as pdf using the PDF/X 4 setting. Include bleed obviously, colour space and profile 'as document' then make sure the 'convert image colour spaces' is set to off. Then check the overprint black. That seems to work. I only have Acrobat reader so can't see separations.... Hope this helps.

Hi Gabe, thank you... but I guess you're referring to the full Acrobat programme. I only have the reader version. It would just be helpful to have a pre-flight in Publisher. With the help of the two above, I've now worked out how to make overprint work reliably... but still the way Publisher handles colour in general is very flaky. Thank for your input though.

Hi Thomaso, I think that is exactly what I'm getting as well.... I'll be doing a test this morning with Colour spaces turned off!... Thanks for your help.

Hi Loukash, yes that's me... oh dear. I rather thought that might be the case. I started using Quark many years ago and then switched to InDesign, but hate the fiddly interface of Adobe stuff and the subscription model! When Publisher came along I though great!... I find it's fine for digital print but litho... hmm, that's when the problems start. Happy with it all except the way it handles colour! I don't do much design work now though, just my own CDs etc... Huge thanks for your help here!!!! I'll look at those links and try and make sense...

These are the PDF settings I generally use...

Hi Loukash... will do... I'm using the pdf (for print)... but was trying all of them yesterday... PDF/X etc... File uploaded.... however, between repro and myself we apparently managed to make the text overprint but I still don't know how! So couldn't replicate it. The png files I can't make overprint at all. I preview in Photo because there is no preview in Publisher... in the way that you had Pre-flight in InDesign. However, I'm not sure it gives the right information as it shows this document breaking the 100% K colour to CMYK black! New Eden (6 panel digifile) text black artwork.afpub